Privacy · 12 September 2026

Your information, treated with care.

This statement explains how Creative Based handles information connected with this website and project enquiries.

About Creative Based

Creative Based is an Auckland-based digital studio creating websites, web apps, and digital tools for businesses across New Zealand.

Browsing this website

You can read these pages without creating an account. We have not added analytics, advertising pixels, tracking cookies, or social-media embeds. The project brief is a downloadable file; the website does not receive anything you write in your copy.

Information you share

If you contact us about a project, you may choose to share your name, contact details, business information, and a description of your idea. We use that information to respond, understand your requirements, prepare a proposal, and carry out work you agree to. Please only include information needed for that conversation.

AI-assisted project calls

When this workflow is used, a project conversation on Teams, Zoom, or a similar service may be recorded and transcribed only with your permission. The recording and transcript may be used to understand the brief, shape the design, and support the build workflow. You can choose not to record and provide notes or a written brief instead.

Before a project call, we will confirm the service being used, who can access the recording or transcript, and how long it will be kept. Those details, along with the final retention period and any service providers, will be confirmed for the project and reflected here when this workflow is live.

Technical information and service providers

When this website is hosted, the hosting service may process technical information such as your IP address, requested pages, and request times to deliver the website, maintain security, and diagnose problems. Email and other services used for an enquiry may also process the information you send under their own privacy terms.

Keeping and sharing information

We keep enquiry and project information only for as long as needed for the purpose it was provided and any applicable record-keeping requirements. Access should be limited to people and service providers who need it for that work. Information may also need to be disclosed where the law requires it.

Links to other websites

Our project links take you to separate websites. Their own privacy statements apply when you visit or use them.

Access, correction, and concerns

You can ask for access to personal information held about you, request a correction, or raise a concern about its use. Our enquiry contact will be listed in the Start a project section once confirmed.

You can also learn about your privacy rights and contact New Zealand's Office of the Privacy Commissioner.

Changes to this statement

We will update this page if the way this website or its enquiry services handle information changes.